March 12, 2015
THE gulf between Singapore Changi Airport and other major hubs around the world has widened yet again, after it took the title of
World’s Best Airport for the third year in a row.
Of the 550 airports considered, Changi emerged the winner at the 2015 World Airport Awards by Skytrax, taking the top spot for
offering features like tropical rooftop gardens, movie theaters, free foot massages and free sight-seeing tours into the city for flyers with long airport layovers.
Announced out of Paris Wednesday, Mar 11, the ranking is based on the results of 13.02 million surveys completed by respondents from 112 different nationalities, who rated airports for services like check-in, arrivals, transfers, shopping, security and dining.This year’s results differ little from last year, with Incheon International Airport in South Korea, Munich Airport, and Hong Kong International Airport rounding out the same four spots in 2015.
Conspicuously absent on the top 10 list are North American airports.
Changi Airport has raised the bar in airport planning, elevating what used to be a just place of transit into a local destination in and of itself.
Designed to take the stress out of flying, the hub features mini green oases such as butterfly, bamboo and orchid-themed gardens.
The Entertainment Deck includes video gaming areas, a movie theater, aviation gallery and playground.
And passengers with a layover of at least five hours can take a free, two-hour sightseeing tour around the city.
Meanwhile, specs for the newest addition to the hub, Jewel Changi Airport, are likewise impressive.
When the Jewel Changi Airport outside Terminal 1 is complete, the sprawling 10-level complex will boast an indoor forest; walking
trails and gardens; and a 40-meter tall Rain Vortex, the world’s tallest indoor waterfall that will cascade through the core of the glass, biodome complex.
In the Airports Council International’s Airport Service Quality Awards released last month, Seoul’s Incheon International took the top spot among the 550,000 travelers polled across 300 airports for its customer service.
And when it comes to the most reliable airport in the world, that title goes to Munich, which posted the best on-time performance in the OAG Punctuality League 2014 report released in January.
Here are the world’s best airports 2015 according to Skytrax:
1. Singapore Changi Airport
2. Incheon International Airport
3. Munich Airport
4. Hong Kong International Airport
5. Tokyo International Airport (Haneda)
6. Zurich Airport
7. Central Japan International Airport
8. London Heathrow Airport
9. Amsterdam Schiphol Airport
10. Beijing Capital International Airport